Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.

An alternate userid can now be used for login. The single-sign-on code was refactored. A case can now be submitted and followed up by a non-registered Web user. Emails with HTML content are now better handled. A startup timing issue between the application and the database server and an issue related to the "Assign" button have been fixed. Spambot registrations are now better controlled

Bugzero – Freecode

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