QueueMetrics is a queue log analyzer that measures a number of metrics of queue and agent activity for the Asterisk PBX. It offers detailed reports, real-time panels, and start pages for agents. It also drives a wallboard and has an XML-RPC data interface.

You can now export full reports (even automatically) and analyze caller behaviour on IVR trees. The agent's page was improved with better QA features and detailed call events. Handling of cloud hosting was improved. There are almost 100 distinct changes in the release

QueueMetrics – Freecode