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  1. #1
    puterpat is offline Member
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    Default I get an error file on the desktop when shutting down

    I get an error file on the desktop when shutting down hs_err_pid5532.log
    I am running xp ps3, lotus notes 7.0.2, sametine 8.5.1 and single sign on. trend micro office scan10.5
    It locks up the pc when shutting down. I have to use task mgr to shut down sometimes. When I boot back up I have a text err file on the desktop.The error files are always named something different. Here is the contents of one of them:

    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x030d87fd, pid=5532, tid=4320
    #
    # JRE version: 6.0_26-b03
    # Java VM: Java HotSpot(TM) Client VM (20.1-b02 mixed mode, sharing windows-x86 )
    # Problematic frame:
    # C 0x030d87fd
    #
    # If you would like to submit a bug report, please visit:
    # HotSpot Virtual Machine Error Reporting Page
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #

    --------------- T H R E A D ---------------

    Current thread (0x030d6800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=4320, stack(0x034c0000,0x03510000)]

    siginfo: ExceptionCode=0xc0000005, reading address 0x078560b0

    Registers:
    EAX=0x043466b0, EBX=0x00000001, ECX=0x030d87f8, EDX=0x6d103af8
    ESP=0x0350fa00, EBP=0x0350fa2c, ESI=0x030d6928, EDI=0x00000001
    EIP=0x030d87fd, EFLAGS=0x00010282

    Top of Stack: (sp=0x0350fa00)
    0x0350fa00: 6d09cb4f 0350fa94 6d09c650 00000000
    0x0350fa10: 00000000 00000001 030d6928 0350fa04
    0x0350fa20: 0350fab0 6d0c04a8 00000001 0350fa58
    0x0350fa30: 7e418734 00050a7c 00009819 030d87f8
    0x0350fa40: 00000001 6d09c650 dcbaabcd 00000000
    0x0350fa50: 0350fa94 6d09c650 0350fac0 7e418816
    0x0350fa60: 6d09c650 00050a7c 00009819 030d87f8
    0x0350fa70: 00000001 0350fb54 0350fb4c 0063fa58

    Instructions: (pc=0x030d87fd)
    0x030d87dd: 1d c1 1e e1 1d 61 6e 67 2f 46 6c 6f 61 74 07 00
    0x030d87ed: 4f 01 00 18 00 73 00 78 00 08 02 30 66 34 04 80
    0x030d87fd: 23 34 04 01 00 00 00 00 76 0c 6d 00 00 00 00 00
    0x030d880d: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


    Register to memory mapping:

    EAX=0x043466b0 is an unknown value
    EBX=0x00000001 is an unknown value
    ECX=0x030d87f8 is an unknown value
    EDX=0x6d103af8 is an unknown value
    ESP=0x0350fa00 is pointing into the stack for thread: 0x030d6800
    EBP=0x0350fa2c is pointing into the stack for thread: 0x030d6800
    ESI=0x030d6928 is an unknown value
    EDI=0x00000001 is an unknown value


    Stack: [0x034c0000,0x03510000], sp=0x0350fa00, free space=318k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C 0x030d87fd
    C [USER32.dll+0x8734] GetDC+0x6d
    C [USER32.dll+0x8816] GetDC+0x14f
    C [USER32.dll+0x89cd] GetWindowLongW+0x127
    C [USER32.dll+0x8a10] DispatchMessageW+0xf

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.windows.WToolkit.eventLoop()V+0
    j sun.awt.windows.WToolkit.run()V+52
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x04335000 JavaThread "THTIM" [_thread_blocked, id=5896, stack(0x05960000,0x059b0000)]
    0x04391000 JavaThread "UpdaterTimer" daemon [_thread_blocked, id=4768, stack(0x058c0000,0x05910000)]
    0x0410fc00 JavaThread "thread applet-DCL.MeetingServer.ThumbnailIndex.class-8" [_thread_blocked, id=2216, stack(0x05310000,0x05360000)]
    0x04109800 JavaThread "Thread-27" [_thread_blocked, id=2512, stack(0x05590000,0x055e0000)]
    0x0434c400 JavaThread "JNIThread" [_thread_in_native, id=3840, stack(0x03570000,0x035c0000)]
    0x041d8800 JavaThread "thread applet-DCL.MeetingServer.WebChat.class-6" [_thread_blocked, id=644, stack(0x05220000,0x05270000)]
    0x02be0800 JavaThread "thread applet-DCL.MeetingServer.AppHost.class-5" [_thread_blocked, id=5768, stack(0x046f0000,0x04740000)]
    0x04144400 JavaThread "VGP" [_thread_blocked, id=4888, stack(0x04fe0000,0x05030000)]
    0x04146c00 JavaThread "OD" [_thread_blocked, id=5444, stack(0x04f90000,0x04fe0000)]
    0x042a5400 JavaThread "IDMQ" [_thread_blocked, id=1740, stack(0x046a0000,0x046f0000)]
    0x04161c00 JavaThread "IDM" [_thread_blocked, id=460, stack(0x04650000,0x046a0000)]
    0x041d7800 JavaThread "MEM_CHK" [_thread_blocked, id=3052, stack(0x04600000,0x04650000)]
    0x02b92800 JavaThread "thread applet-DCL.MeetingServer.WebShare.class-4" [_thread_blocked, id=368, stack(0x04560000,0x045b0000)]
    0x03198400 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=5124, stack(0x04510000,0x04560000)]
    0x0318a400 JavaThread "Send" [_thread_blocked, id=692, stack(0x04420000,0x04470000)]
    0x03154c00 JavaThread "HTOT" [_thread_blocked, id=4976, stack(0x04470000,0x044c0000)]
    0x03102800 JavaThread "NCF" [_thread_blocked, id=2092, stack(0x043d0000,0x04420000)]
    0x0311e800 JavaThread "thread applet-DCL.MeetingServer.MiniApplet.class-3" [_thread_blocked, id=2084, stack(0x03d70000,0x03dc0000)]
    0x03149c00 JavaThread "AWT-EventQueue-3" [_thread_in_native, id=4920, stack(0x03dc0000,0x03e10000)]
    0x03118400 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=6024, stack(0x03d10000,0x03d60000)]
    0x03134c00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=4808, stack(0x03660000,0x036b0000)]
    0x0310b400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=1844, stack(0x03710000,0x03760000)]
    0x030e7800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=5628, stack(0x036c0000,0x03710000)]
    0x030de800 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=5880, stack(0x03300000,0x03350000)]
    0x030db000 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=4716, stack(0x03610000,0x03660000)]
    0x030d9800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3516, stack(0x035c0000,0x03610000)]
    =>0x030d6800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=4320, stack(0x034c0000,0x03510000)]
    0x030d5000 JavaThread "AWT-Shutdown" [_thread_blocked, id=2116, stack(0x03470000,0x034c0000)]
    0x02beec00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4724, stack(0x03410000,0x03460000)]
    0x02bec400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=5068, stack(0x03350000,0x033a0000)]
    0x02bcac00 JavaThread "Timer-0" [_thread_blocked, id=5152, stack(0x032b0000,0x03300000)]
    0x02b6cc00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=4388, stack(0x03020000,0x03070000)]
    0x02b61c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5832, stack(0x02dd0000,0x02e20000)]
    0x02b53000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=1512, stack(0x02d80000,0x02dd0000)]
    0x02b51800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5816, stack(0x02d30000,0x02d80000)]
    0x02b50000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3816, stack(0x02ce0000,0x02d30000)]
    0x02b4cc00 JavaThread "Finalizer" daemon [_thread_blocked, id=1980, stack(0x02c90000,0x02ce0000)]
    0x02b48000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2556, stack(0x02c40000,0x02c90000)]
    0x002b8000 JavaThread "main" [_thread_blocked, id=5368, stack(0x008c0000,0x00910000)]

    Other Threads:
    0x02b0bc00 VMThread [stack: 0x02bf0000,0x02c40000] [id=6084]
    0x02b63c00 WatcherThread [stack: 0x02e20000,0x02e70000] [id=4288]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    def new generation total 14400K, used 757K [0x24020000, 0x24fc0000, 0x29570000)
    eden space 12800K, 5% used [0x24020000, 0x240dd748, 0x24ca0000)
    from space 1600K, 0% used [0x24ca0000, 0x24ca0000, 0x24e30000)
    to space 1600K, 0% used [0x24e30000, 0x24e30000, 0x24fc0000)
    tenured generation total 31704K, used 18995K [0x29570000, 0x2b466000, 0x34020000)
    the space 31704K, 59% used [0x29570000, 0x2a7fcd30, 0x2a7fce00, 0x2b466000)
    compacting perm gen total 12288K, used 4777K [0x34020000, 0x34c20000, 0x38020000)
    the space 12288K, 38% used [0x34020000, 0x344ca7c8, 0x344ca800, 0x34c20000)
    ro space 10240K, 51% used [0x38020000, 0x3854dff8, 0x3854e000, 0x38a20000)
    rw space 12288K, 55% used [0x38a20000, 0x390bc208, 0x390bc400, 0x39620000)

    Code Cache [0x00910000, 0x00a90000, 0x02910000)
    total_blobs=783 nmethods=573 adapters=145 free_code_cache=31989888 largest_free_block=0

    Dynamic libraries:
    0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
    0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
    0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
    0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
    0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
    0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
    0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
    0x6d7f0000 - 0x6da9f000 C:\Program Files\Java\jre6\bin\client\jvm.dll
    0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
    0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
    0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
    0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
    0x10000000 - 0x10011000 C:\WINDOWS\system32\AMINIT.dll
    0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
    0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
    0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
    0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
    0x6d420000 - 0x6d426000 C:\Program Files\Java\jre6\bin\jp2native.dll
    0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
    0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
    0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
    0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
    0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
    0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
    0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
    0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
    0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
    0x02e70000 - 0x02e79000 C:\WINDOWS\system32\Normaliz.dll
    0x78130000 - 0x78263000 C:\WINDOWS\system32\urlmon.dll
    0x3dfd0000 - 0x3e1bb000 C:\WINDOWS\system32\iertutil.dll
    0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
    0x6d6a0000 - 0x6d6e6000 C:\Program Files\Java\jre6\bin\regutils.dll
    0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
    0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
    0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
    0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
    0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
    0x6d000000 - 0x6d14b000 C:\Program Files\Java\jre6\bin\awt.dll
    0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
    0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
    0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
    0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
    0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
    0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
    0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
    0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
    0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
    0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
    0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
    0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
    0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
    0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll
    0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
    0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
    0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
    0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
    0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
    0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
    0x64000000 - 0x64021000 C:\Program Files\Bonjour\mdnsNSP.dll
    0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
    0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
    0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
    0x03ee0000 - 0x03ee7000 C:\Documents and Settings\ADJYTN1\temp\mplace.praxair.com\Tue_05_29 _2007__11_37a\hostloadTue_05_29_2007__11_37a.dll
    0x051c0000 - 0x051c9000 C:\Documents and Settings\ADJYTN1\temp\mplace.praxair.com\Tue_05_29 _2007__11_37a\HostingInputManagerLib.dll
    0x045b0000 - 0x045df000 C:\Documents and Settings\ADJYTN1\temp\mplace.praxair.com\Tue_05_29 _2007__11_37a\host.dll
    0x05500000 - 0x05522000 C:\Documents and Settings\ADJYTN1\temp\mplace.praxair.com\Tue_05_29 _2007__11_37a\HostingInterface.dll
    0x05530000 - 0x05536000 C:\Documents and Settings\ADJYTN1\temp\mplace.praxair.com\Tue_05_29 _2007__11_37a\HostingInterfaceRes.dll
    0x74e30000 - 0x74e9d000 C:\WINDOWS\system32\RICHED20.DLL
    0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll

    VM Arguments:
    jvm_args: -D__jvm_launched=21568450176 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1 \Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\li b\plugin.jar -Dsun.awt.warmup=true
    java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid4428_pipe4,read_pipe_name= jpi2_pid4428_pipe3
    Launcher Type: SUN_STANDARD

    Environment Variables:
    PATH=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\System32\Wbem;;;C:\oracle\ora92\bin;;C:\Program Files\Microsoft SQL Server\80\Tools\BINN;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Hitachi Software Engineering\FX-DuoDriver\
    USERNAME=ADJYTN1
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows XP Build 2600 Service Pack 3

    CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

    Memory: 4k page, physical 2086808k(722864k free), swap 2704220k(1382896k free)

    vm_info: Java HotSpot(TM) Client VM (20.1-b02) for windows-x86 JRE (1.6.0_26-b03), built on May 4 2011 00:50:59 by "java_re" with MS VC++ 7.1 (VS2003)

    time: Tue Feb 07 15:07:51 2012
    elapsed time: 4034 seconds

  2. #2
    DarrylBurke's Avatar
    DarrylBurke is offline Member
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    Default Re: I get an error file on the desktop when shutting down

    The error message tells you where you can submit a bug report. This forum isn't that place.

    Please note that this is a mutual self help forum for people programming on the Java platform -- not a helpdesk for all things related to Java.

    Closing this off topic thread.

    db
    If you're forever cleaning cobwebs, it's time to get rid of the spiders.

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