Error: java.lang.Exception: Failed to get cmi entry

[Faisal Saddique]

I am developing a course in HTML and JavaScript to be launched by our SABA Learning Management System. The course is supposed to use SCORM 1.2 to connect to the LMS. It works fine in testing, but when I import the course into the LMS and try to launch it, I get this error.

java.lang.Exception: Failed to get cmi entry

I am unsure what exactly is causing the problem. I'm assuming it has something to do with permissions, but I don't know enough about Java or the Learning Management System to be able to diagnose the issue.

[Norm]

Is that the full text of the error message? Many error messages come with a stack trace that helps you find the line in the source where the error occurred.
Does the code have any catch blocks that do not have calls to printStackTrace()? Make sure all catch blocks call that method so you get the stack trace which is needed for debugging.

[Faisal Saddique]

That is the full text of the error message that I can see. I don't have access to the Java code as it's proprietary and part of the SABA Learning Management System.

When I run FireBug I get this from the Net tab, but it's beyond my ability to understand. I also get the following error from the Console, which also doesn't make sense to me.



I appreciate any help you can provide. I just want to understand what the problem is. I suspect it could be a cross-domain security issue, but I'm not sure.

This is also a screenshot of the actual error.

[Norm]

code as it's proprietary and part of the SABA Learning Management System.

Call the authors if there is a problem with their code.

[Faisal Saddique]

I'm not sure that the problem is with their code, since commercially developed courses run fine in the LMS.

It's simply the course I'm developing that has problems running.

[Norm]

If the code your are developing is java, what does it do that could cause the problem?

Read the doc for the system you are using and see why it throws that error.
If there is no doc, call the author.

[Tolls]

Then ask them what that error means, because we don't know.
It's specific to their system.

[Faisal Saddique]

I will speak to them. At least I know it's not a standard error. Thank you all for your help.

Faisal