WombatDialer is a platform to provide mass outbound calling. This can be used to implement many different services. By offering a set of ready-to-use components and a monitoring GUI, it lets you create complex solution in minutes. It can work on predefined call lists or can dynamically create them over an API (e.g., dial number X after 10:30AM). It shares the load on one or more PBX servers and has flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX, and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network. It is built to integrate with your business processes, and can receive calls to be made over HTTP and/or notify an external system in realtime of calls made and results gathered. It works natively with the QueueMetrics Call-Center Monitoring Suite to produce state-of-the-art campaign analyses and insight.

Support for queue end-points was improved: the queue state and the connected agent are now displayed when doing Live monitoring. Dynamic handling of call-lists from the Live page was added. A number of small bugs were fixed

WombatDialer – Freecode