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Thread: WombatDialer 0.6.7
- 01-22-2013, 10:42 PM #1Senior Member
- Join Date
- Sep 2011
- Rep Power
WombatDialer is a platform to provide mass outbound calling. This can be used to implement many different services. By offering a set of ready-to-use components and a monitoring GUI, it lets you create complex solution in minutes. It can work on predefined call lists or can dynamically create them over an API (e.g., dial number X after 10:30AM). It shares the load on one or more PBX servers and has flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX, and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network. It is built to integrate with your business processes, and can receive calls to be made over HTTP and/or notify an external system in realtime of calls made and results gathered. It works natively with the QueueMetrics Call-Center Monitoring Suite to produce state-of-the-art campaign analyses and insight.
Improved handling of "ghost calls" and improved usability of Live page, plus a set of optimizations on database access that will benefit the largest sites.