Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Form fields are now more customizable and can be disabled or made mandatory through a drop-down menu field. The related AdditionalPermission class has been changed and must be replaced. The Responsible field can now be filtered to list only users of the alias type. An issue with improperly loaded projects and a bug that reset the routing field to the default value upon an update from email submission were fixed
URL: Bug, Defect, and Issue Tracker Software