JAVA coded button not working on Sharepoint page

[selmore]

I have a user running Boot Camp with Windows XP on her MAC (I know, this is not ideal). There is a java button on several of her group's Sharepoint web pages that will bring in information from a DB based on whatever job number is entered. She has IE8 and Java Version 6 Update 29. This button does not work. when clicked, is says "Error on Page" at the bottom.

A more detailed error states:

Message: Access is denied
Line: 8
Char: 1
Code: 0
URI: http://xxxxxxxxx.xxxxxxxx.com/home/etc.

Have tried the following:
She logs in to this site from another PC - works fine
Coworker logs into this site from original user's PC - does not work
I log into this site from my PC - works fine.

So this appears to be a PC problem.

Have also tried: installing IE7 and various older versions of Java to no avail. Have even tried logging in to her PC with different XP profile but button still does not work.

User has full admin rights to her PC.

Any ideas?

[Norm]

Are there error messages in the browser's java console?

[selmore]

Are there error messages in the browser's java console?

Not sure how to view the browser's Java console ...

[DarrylBurke]

There's a setting in the Java control panel

db

[selmore]

You're speaking with a JAVA novice. I found the JAVA option in Control Panel and enabled the Java Console. Now when I click the button in IE, where does the java console appear so I can view the error messages? I'm afraid you'll have to spell it out for me since I know virtually nothing about Java.

[Norm]

The java console is not the java language and requires no knowledge of java to use. It is a browser feature that enables you to view what the java program is doing. Look at the browser's menu items and find one that enables or shows the java console.

[selmore]

Looking through the browser menus, I see none that would enable any sort of Java viewing. I do see the Java console in control Panel and checked the box to enable it. However, when using the browser, and clicking the java button there is nothing that appears indicating it is a java console window or something of that sort. Am I missing something? If you could provide the exact steps to which you are referring, that would be most helpful. Thanks!

[Norm]

I don't have exact steps for the browser you are using as the browsers are different and each version puts its menu items in different places.

clicking the java button

What is "the java button"? I'm not familiar with that. Where is it located?

[selmore]

The browser we are using is IE8. The "Java button" is the button mentioned in my original post. It is a button that, when clicked, will bring in any information associated with a particular job ticket number in our system database (i.e. - when the job ticket number is entered in one field and the "POPULATE" -or java button - is clicked, the system will "populate" the rest of the screen with other pertinent data from the database about a particular job). It is unique to one of our Sharepoint web sites, especially created for this purpose.

[Norm]

Are you saying there is an HTML page with a button labeled "java" that is supposed to do something when it is pressed.
Why do you think there is any java code involved here?
Here's a site that uses java applets. See what happens when you load that page:
Communicating With Other Applets (The Java™ Tutorials > Deployment > Java Applets)

[selmore]

Yes, except the button is not labelled "Java", but that I believe is irrelevant.
I think there is Java involved because I was told by the programmer that this is the case.

[Norm]

Try this site, it has a java applet. See if the java console appears:
Miscellaneous images

[DarrylBurke]

Yes, except the button is not labelled "Java", but that I believe is irrelevant.
I think there is Java involved because I was told by the programmer that this is the case.

:headdesk:

[selmore]

OPened the link you suggested and the Java Console appears and logs the steps processed.
Then went to our Sharepoint site and when the java-scripted button is pressed, I get an IE error window with the text in the original post. So it appears that the Java-script is not being processed yet? Nothing new appears in the Java Console window, like the IE error is stopping Java from even beginning the process.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MS-RTC LM 8; .NET CLR 1.1.4322)
Timestamp: Mon, 2 Apr 2012 18:56:37 UTC


Message: Access is denied.

Line: 8
Char: 1
Code: 0
URI: http://xxxxx.xxxxxx.com/Home/creative/JobTicket.js


Message: Access is denied.

Line: 8
Char: 1
Code: 0
URI: http://xxxxxx.xxxxxxxx.com/Home/creative/JobTicket.js

[Norm]

Javascript is not java. If you get the java console with the links I posted then if java were being used on the site with the problem you should get a java console with that site. The site must not use java if there is no java console.

You must have a javascript problem and need to go to a javascript forum for help.

[selmore]

Thanks for the information. I was not aware that the two entities were separate.

[Norm]

Its amazing how many programmers don't know that also. You said one had told you the site used java.