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  1. #1
    ansonv is offline Member
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    Default EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3dba2a4a, pid=4992, tid=2304

    Please help in thie below error.

    Attached the full log for the analysis. This error happens while the user joins the Lotus Sametime meeting in Internet Explorer.



    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3dba2a4a, pid=4992, tid=2304
    #
    # JRE version: 6.0_15-b03
    # Java VM: Java HotSpot(TM) Client VM (14.1-b02 mixed mode windows-x86 )
    # Problematic frame:
    # C [mshtml.dll+0x182a4a]
    #
    # If you would like to submit a bug report, please visit:
    # HotSpot Virtual Machine Error Reporting Page
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #

    --------------- T H R E A D ---------------

    Current thread (0x0ab8dc00): JavaThread "Thread-0" [_thread_in_native, id=2304, stack(0x0afe0000,0x0b0e0000)]

    siginfo: ExceptionCode=0xc0000005, reading address 0x00000138

    Registers:
    EAX=0x00000000, EBX=0x00000000, ECX=0x00000032, EDX=0x168d6bb0
    ESP=0x0b0df7a4, EBP=0x0b0df7bc, ESI=0x05da7ab8, EDI=0x7c8097e0
    EIP=0x3dba2a4a, EFLAGS=0x00010246

    Top of Stack: (sp=0x0b0df7a4)
    0x0b0df7a4: 00000000 05da7ab8 168cf5e8 3dadcbdd
    0x0b0df7b4: 05da7ab8 00000000 0b0df7d0 3dad595c
    0x0b0df7c4: 05da7ab8 0ab8dc00 05d6f398 0b0df7e0
    0x0b0df7d4: 3dbd7b28 05da7ab8 168cf5e8 0b0df82c
    0x0b0df7e4: 6d4130be 05d6f398 08129e37 0ab8dd10
    0x0b0df7f4: 0b0df834 05d6f398 00000000 00000007
    0x0b0df804: 0ab8dc00 021e7d90 0b0df80c 00000000
    0x0b0df814: 0b0df840 168d6bb0 00000000 168cf5e8

    Instructions: (pc=0x3dba2a4a)
    0x3dba2a3a: d4 9c d2 3d 8b 3d 10 13 a2 3d 8b f1 ff d7 33 db
    0x3dba2a4a: 39 98 38 01 00 00 74 1f ff 35 d4 9c d2 3d ff d7


    Stack: [0x0afe0000,0x0b0e0000], sp=0x0b0df7a4, free space=1021k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [mshtml.dll+0x182a4a]
    C [mshtml.dll+0xb595c]
    C [mshtml.dll+0x1b7b28]
    C 0x6d4130be
    j sun.plugin2.main.server.IExplorerPlugin.javaScript ReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
    j sun.plugin2.main.server.LiveConnectSupport$PerPlug inInfo.releaseAllObjects()V+34
    j sun.plugin2.main.server.LiveConnectSupport.shutdow n(I)V+42
    j sun.plugin2.main.server.JVMInstance.unregisterAppl et(I)V+63
    j sun.plugin2.main.server.JVMInstance.dispose()V+67
    j sun.plugin2.main.server.JVMInstance.access$2600(Ls un/plugin2/main/server/JVMInstance;)V+1
    j sun.plugin2.main.server.JVMInstance$Listener.jvmEx ited(Lsun/plugin2/jvm/JVMLauncher;)V+86
    j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
    j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
    j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub
    C 0x6d8ecfac
    C 0x6d9741d1
    C 0x6d8ed177
    C 0x6d8ed1ed
    C 0x6d9162a0
    C 0x6d9d03a4
    C 0x6d973e4c
    C [MSVCR71.dll+0x9565]
    C [kernel32.dll+0xb729]

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.plugin2.main.server.IExplorerPlugin.iUnknownRe lease(J)V+0
    j sun.plugin2.main.server.IExplorerPlugin.javaScript ReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
    j sun.plugin2.main.server.LiveConnectSupport$PerPlug inInfo.releaseAllObjects()V+34
    j sun.plugin2.main.server.LiveConnectSupport.shutdow n(I)V+42
    j sun.plugin2.main.server.JVMInstance.unregisterAppl et(I)V+63
    j sun.plugin2.main.server.JVMInstance.dispose()V+67
    j sun.plugin2.main.server.JVMInstance.access$2600(Ls un/plugin2/main/server/JVMInstance;)V+1
    j sun.plugin2.main.server.JVMInstance$Listener.jvmEx ited(Lsun/plugin2/jvm/JVMLauncher;)V+86
    j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
    j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
    j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
    j java.lang.Thread.run()V+11
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    =>0x0ab8dc00 JavaThread "Thread-0" [_thread_in_native, id=2304, stack(0x0afe0000,0x0b0e0000)]
    0x0a2bc000 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=424, stack(0x0aa30000,0x0ab30000)]
    0x0a2b3000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5720, stack(0x0a820000,0x0a920000)]
    0x0a2acc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4912, stack(0x0a720000,0x0a820000)]
    0x0a2ab400 JavaThread "Attach Listener" daemon [_thread_blocked, id=4400, stack(0x0a620000,0x0a720000)]
    0x0a2aa000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3328, stack(0x08010000,0x08110000)]
    0x0a296c00 JavaThread "Finalizer" daemon [_thread_blocked, id=5568, stack(0x0a520000,0x0a620000)]
    0x0a295400 JavaThread "Reference Handler" daemon [_thread_blocked, id=5184, stack(0x0a420000,0x0a520000)]
    0x021e8c00 JavaThread "main" [_thread_in_native, id=5540, stack(0x07010000,0x07110000)]

    Other Threads:
    0x0a292400 VMThread [stack: 0x0a320000,0x0a420000] [id=2848]
    0x0a2b4800 WatcherThread [stack: 0x0a920000,0x0aa20000] [id=3600]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    def new generation total 960K, used 277K [0x14760000, 0x14860000, 0x149d0000)
    eden space 896K, 30% used [0x14760000, 0x147a55a8, 0x14840000)
    from space 64K, 0% used [0x14850000, 0x14850068, 0x14860000)
    to space 64K, 0% used [0x14840000, 0x14840000, 0x14850000)
    tenured generation total 4096K, used 497K [0x149d0000, 0x14dd0000, 0x16760000)
    the space 4096K, 12% used [0x149d0000, 0x14a4c518, 0x14a4c600, 0x14dd0000)
    compacting perm gen total 12288K, used 4454K [0x16760000, 0x17360000, 0x1a760000)
    the space 12288K, 36% used [0x16760000, 0x16bb98a8, 0x16bb9a00, 0x17360000)
    No shared spaces configured.

    Dynamic libraries:
    0x00400000 - 0x0049c000 C:\Program Files\Internet Explorer\iexplore.exe
    0x7c900000 - 0x7c9b2000 C:\WINNT\system32\ntdll.dll
    0x7c800000 - 0x7c8f6000 C:\WINNT\system32\kernel32.dll
    0x77dd0000 - 0x77e6b000 C:\WINNT\system32\ADVAPI32.dll
    0x77e70000 - 0x77f02000 C:\WINNT\system32\RPCRT4.dll
    0x77fe0000 - 0x77ff1000 C:\WINNT\system32\Secur32.dll
    0x77f10000 - 0x77f59000 C:\WINNT\system32\GDI32.dll
    0x7e410000 - 0x7e4a1000 C:\WINNT\system32\USER32.dll
    0x77c10000 - 0x77c68000 C:\WINNT\system32\msvcrt.dll
    0x77f60000 - 0x77fd6000 C:\WINNT\system32\SHLWAPI.dll
    0x7c9c0000 - 0x7d1d7000 C:\WINNT\system32\SHELL32.dll
    0x774e0000 - 0x7761d000 C:\WINNT\system32\ole32.dll
    0x78130000 - 0x78258000 C:\WINNT\system32\urlmon.dll
    0x77120000 - 0x771ab000 C:\WINNT\system32\OLEAUT32.dll
    0x3dfd0000 - 0x3e015000 C:\WINNT\system32\iertutil.dll
    0x77c00000 - 0x77c08000 C:\WINNT\system32\VERSION.dll
    0x76390000 - 0x763ad000 C:\WINNT\system32\IMM32.DLL
    0x629c0000 - 0x629c9000 C:\WINNT\system32\LPK.DLL
    0x74d90000 - 0x74dfb000 C:\WINNT\system32\USP10.dll
    0x773d0000 - 0x774d3000 C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
    0x5d090000 - 0x5d12a000 C:\WINNT\system32\comctl32.dll
    0x3e1c0000 - 0x3e78d000 C:\WINNT\system32\IEFRAME.dll
    0x76bf0000 - 0x76bfb000 C:\WINNT\system32\PSAPI.DLL
    0x5ad70000 - 0x5ada8000 C:\WINNT\system32\UxTheme.dll
    0x10000000 - 0x10175000 C:\WINNT\system32\nview.dll
    0x76b40000 - 0x76b6d000 C:\WINNT\system32\WINMM.dll
    0x77690000 - 0x776b1000 C:\WINNT\system32\NTMARTA.DLL
    0x71bf0000 - 0x71c03000 C:\WINNT\system32\SAMLIB.dll
    0x76f60000 - 0x76f8c000 C:\WINNT\system32\WLDAP32.dll
    0x74720000 - 0x7476c000 C:\WINNT\system32\MSCTF.dll
    0x00d30000 - 0x00ff5000 C:\WINNT\system32\xpsp2res.dll
    0x755c0000 - 0x755ee000 C:\WINNT\system32\msctfime.ime
    0x5dff0000 - 0x5e01f000 C:\WINNT\system32\IEUI.dll
    0x76380000 - 0x76385000 C:\WINNT\system32\MSIMG32.dll
    0x4ec50000 - 0x4edfb000 C:\WINNT\WinSxS\x86_Microsoft.Windows.GdiPlus_6595 b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\gdiplus.dll
    0x47060000 - 0x47081000 C:\WINNT\system32\xmllite.dll
    0x77b40000 - 0x77b62000 C:\WINNT\system32\apphelp.dll
    0x76fd0000 - 0x7704f000 C:\WINNT\system32\CLBCATQ.DLL
    0x77050000 - 0x77115000 C:\WINNT\system32\COMRes.dll
    0x746f0000 - 0x7471a000 C:\WINNT\system32\msimtf.dll
    0x77a20000 - 0x77a74000 C:\WINNT\System32\cscui.dll
    0x76600000 - 0x7661d000 C:\WINNT\System32\CSCDLL.dll
    0x77920000 - 0x77a13000 C:\WINNT\system32\SETUPAPI.dll
    0x6bd10000 - 0x6bd20000 C:\Program Files\Microsoft Office\Office12\msohevi.dll
    0x01660000 - 0x016fb000 C:\WINNT\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e 18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
    0x01710000 - 0x01729000 C:\WINNT\system32\btmmhook.dll
    0x01970000 - 0x01985000 C:\WINNT\system32\nvwddi.dll
    0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll
    0x3fde0000 - 0x40221000 C:\WINNT\system32\msi.dll
    0x7e720000 - 0x7e7d0000 C:\WINNT\system32\SXS.DLL
    0x3d930000 - 0x3da01000 C:\WINNT\system32\WININET.dll
    0x01c90000 - 0x01c99000 C:\WINNT\system32\Normaliz.dll
    0x75cf0000 - 0x75d81000 C:\WINNT\system32\MLANG.dll
    0x01e70000 - 0x01e81000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    0x7c420000 - 0x7c4a7000 C:\WINNT\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e 18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
    0x01f10000 - 0x01f20000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    0x01f30000 - 0x01f4d000 C:\WINNT\System32\DLA\DLASHX_W.DLL
    0x01f50000 - 0x01f5f000 C:\WINNT\system32\DLAAPI_W.DLL
    0x01f60000 - 0x01f9b000 C:\WINNT\System32\DLA\DLACResW.dll
    0x14490000 - 0x144a7000 C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll
    0x75c50000 - 0x75ccd000 C:\WINNT\system32\JScript.dll
    0x73300000 - 0x73369000 C:\WINNT\system32\VBScript.dll
    0x14180000 - 0x14193000 C:\Program Files\McAfee\VirusScan Enterprise\mytilus3.dll
    0x14710000 - 0x14758000 C:\Program Files\McAfee\VirusScan Enterprise\mytilus3_worker.dll
    0x76780000 - 0x76789000 C:\WINNT\system32\SHFOLDER.dll
    0x14100000 - 0x14107000 C:\Program Files\McAfee\VirusScan Enterprise\RES0900\McShield.dll
    0x6d440000 - 0x6d44c000 C:\Program Files\Java\jre1.6.0_15\bin\jp2ssv.dll
    0x7c340000 - 0x7c396000 C:\Program Files\Java\jre1.6.0_15\bin\MSVCR71.dll
    0x6dae0000 - 0x6daf2000 C:\Program Files\Java\jre1.6.0_15\lib\deploy\jqs\ie\jqs_plugi n.dll
    0x71ab0000 - 0x71ac7000 C:\WINNT\system32\WS2_32.dll
    0x71aa0000 - 0x71aa8000 C:\WINNT\system32\WS2HELP.dll
    0x71a50000 - 0x71a8f000 C:\WINNT\system32\mswsock.dll
    0x662b0000 - 0x66308000 C:\WINNT\system32\hnetcfg.dll
    0x71a90000 - 0x71a98000 C:\WINNT\System32\wshtcpip.dll
    0x76ee0000 - 0x76f1c000 C:\WINNT\system32\RASAPI32.dll
    0x76e90000 - 0x76ea2000 C:\WINNT\system32\rasman.dll
    0x5b860000 - 0x5b8b5000 C:\WINNT\system32\NETAPI32.dll
    0x76eb0000 - 0x76edf000 C:\WINNT\system32\TAPI32.dll
    0x76e80000 - 0x76e8e000 C:\WINNT\system32\rtutils.dll
    0x769c0000 - 0x76a74000 C:\WINNT\system32\USERENV.dll
    0x71d40000 - 0x71d5b000 C:\WINNT\system32\Actxprxy.dll
    0x77c70000 - 0x77c95000 C:\WINNT\system32\msv1_0.dll
    0x76790000 - 0x7679c000 C:\WINNT\system32\cryptdll.dll
    0x76d60000 - 0x76d79000 C:\WINNT\system32\iphlpapi.dll
    0x722b0000 - 0x722b5000 C:\WINNT\system32\sensapi.dll
    0x76fc0000 - 0x76fc6000 C:\WINNT\system32\rasadhlp.dll
    0x76f20000 - 0x76f47000 C:\WINNT\system32\DNSAPI.dll
    0x76fb0000 - 0x76fb8000 C:\WINNT\System32\winrnr.dll
    0x7d4b0000 - 0x7d4d2000 C:\WINNT\system32\DHCPCSVC.DLL
    0x77d00000 - 0x77d33000 C:\WINNT\system32\netman.dll
    0x76d40000 - 0x76d58000 C:\WINNT\system32\MPRAPI.dll
    0x77cc0000 - 0x77cf2000 C:\WINNT\system32\ACTIVEDS.dll
    0x76e10000 - 0x76e35000 C:\WINNT\system32\adsldpc.dll
    0x76b20000 - 0x76b31000 C:\WINNT\system32\ATL.DLL
    0x76400000 - 0x765a5000 C:\WINNT\system32\netshell.dll
    0x76c00000 - 0x76c2e000 C:\WINNT\system32\credui.dll
    0x478c0000 - 0x478ca000 C:\WINNT\system32\dot3api.dll
    0x736d0000 - 0x736d6000 C:\WINNT\system32\dot3dlg.dll
    0x5dca0000 - 0x5dcc8000 C:\WINNT\system32\OneX.DLL
    0x76f50000 - 0x76f58000 C:\WINNT\system32\WTSAPI32.dll
    0x76360000 - 0x76370000 C:\WINNT\system32\WINSTA.dll
    0x77a80000 - 0x77b15000 C:\WINNT\system32\CRYPT32.dll
    0x77b20000 - 0x77b32000 C:\WINNT\system32\MSASN1.dll
    0x745b0000 - 0x745d2000 C:\WINNT\system32\eappcfg.dll
    0x76080000 - 0x760e5000 C:\WINNT\system32\MSVCP60.dll
    0x5dcd0000 - 0x5dcde000 C:\WINNT\system32\eappprxy.dll
    0x73030000 - 0x73040000 C:\WINNT\system32\WZCSAPI.DLL
    0x7db10000 - 0x7db9c000 C:\WINNT\system32\WZCSvc.DLL
    0x76d30000 - 0x76d34000 C:\WINNT\system32\WMI.dll
    0x72810000 - 0x7281b000 C:\WINNT\system32\EapolQec.dll
    0x726c0000 - 0x726d6000 C:\WINNT\system32\QUtil.dll
    0x606b0000 - 0x607bd000 C:\WINNT\system32\ESENT.dll
    0x42b80000 - 0x42b8a000 C:\WINNT\system32\jsproxy.dll
    0x3da20000 - 0x3dd95000 C:\WINNT\system32\mshtml.dll
    0x746c0000 - 0x746e9000 C:\WINNT\system32\msls31.dll
    0x42f90000 - 0x42ff0000 C:\WINNT\system32\ieapfltr.dll
    0x76c30000 - 0x76c5e000 C:\WINNT\system32\WINTRUST.dll
    0x76c90000 - 0x76cb8000 C:\WINNT\system32\IMAGEHLP.dll
    0x04020000 - 0x044c4000 C:\WINNT\system32\Macromed\Flash\Flash10d.ocx
    0x763b0000 - 0x763f9000 C:\WINNT\system32\COMDLG32.dll
    0x73b30000 - 0x73b45000 C:\WINNT\system32\mscms.dll
    0x73000000 - 0x73026000 C:\WINNT\system32\WINSPOOL.DRV
    0x72d20000 - 0x72d29000 C:\WINNT\system32\wdmaud.drv
    0x72d10000 - 0x72d18000 C:\WINNT\system32\msacm32.drv
    0x77be0000 - 0x77bf5000 C:\WINNT\system32\MSACM32.dll
    0x77bd0000 - 0x77bd7000 C:\WINNT\system32\midimap.dll
    0x71f80000 - 0x71f84000 C:\WINNT\system32\security.dll
    0x05550000 - 0x05562000 C:\Program Files\ThinkPad\Bluetooth Software\btkeyind.dll

    VM Arguments:
    jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_1\lib\deploy.jar;C:\P ROGRA~1\Java\JRE16~1.0_1\lib\javaws.jar;C:\PROGRA~ 1\Java\JRE16~1.0_1\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
    java_command: <unknown>
    Launcher Type: generic

    Environment Variables:
    PATH=C:\Program Files\Internet Explorer;;C:\WINNT\system32;C:\WINNT;C:\WINNT\Syst em32\Wbem;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Intel\DMIX
    USERNAME=INJARID
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows XP Build 2600 Service Pack 3

    CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

    Memory: 4k page, physical 1030372k(276140k free), swap 3120332k(2227648k free)

    vm_info: Java HotSpot(TM) Client VM (14.1-b02) for windows-x86 JRE (1.6.0_15-b03), built on Jul 25 2009 01:22:46 by "java_re" with MS VC++ 7.1

    time: Fri Feb 12 14:16:52 2010
    elapsed time: 4518 seconds

  2. #2
    gregory104 is offline Member
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    Default

    Does it happens just when using Internet Explorer? With other browsers this error is not shown?

  3. #3
    Steve11235's Avatar
    Steve11235 is offline Senior Member
    Join Date
    Dec 2008
    Posts
    1,046
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    8

    Default

    Java cannot handle errors that occur in non-Java DLL (native code). The JVM just fails.

    Here's the offending DLL:

    # Problematic frame:
    # C [mshtml.dll+0x182a4a]

    The "ms" in front points to Microsoft.

    The stack trace shows

    Stack: [0x0afe0000,0x0b0e0000], sp=0x0b0df7a4, free space=1021k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [mshtml.dll+0x182a4a]
    C [mshtml.dll+0xb595c]
    C [mshtml.dll+0x1b7b28]
    C 0x6d4130be
    j sun.plugin2.main.server.IExplorerPlugin.javaScript ReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObjectV+4
    j sun.plugin2.main.server.LiveConnectSupport$PerPlug inInfo.releaseAllObjects()V+34
    j sun.plugin2.main.server.LiveConnectSupport.shutdow n(I)V+42
    j sun.plugin2.main.server.JVMInstance.unregisterAppl et(I)V+63
    j sun.plugin2.main.server.JVMInstance.dispose()V+67
    j sun.plugin2.main.server.JVMInstance.access$2600(Ls un/plugin2/main/server/JVMInstanceV+1
    j sun.plugin2.main.server.JVMInstance$Listener.jvmEx ited(Lsun/plugin2/jvm/JVMLauncherV+86
    j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
    j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncherV+1
    j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
    j java.lang.Thread.run()V+11

    which indicates that Java Live Connect Support is calling native C code, which is failing. I'm not sure what you are doing, but it is possible that your applet is attempting to use functionality that is buggy. Not much you can do about that.

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